Questions people actually ask
Including the ones where the honest answer is “it depends”. Anything we have missed, ring us — the number sits at the top of every page, and a person picks it up.
Questions people actually ask
The honest answers, including the ones where the answer is "it depends".
Send the rough version. Even “Kerala, sometime in December, six of us, two are elderly” gives a planner something real to work from — far more useful than a blank form.
Open the plannerSo what is Explore Karo, exactly?
A travel company with planning desks in Siliguri and Bengaluru. We run a set of ready trips across India and abroad — each one with its full day-by-day plan and its rate per head published before you ask anyone anything — and we build trips from scratch for anywhere we don't list. Either way a destination expert confirms availability and sends the final figure in writing. Every trip we plan also includes an edited reel of your journey, a complimentary photoshoot and dining at handpicked local places.
Is this a fixed package, or can I really change everything?
Our trips run as ready packages — a fixed day-by-day plan and a fixed rate per head, on a minimum of four adults. That is the starting point, not the ceiling: add a night, swap a stay, start from a different city, and we requote it. And if you want something that isn't on the site at all, start from a blank sheet and name the place — we plan that too.
Is the price I see the price I pay?
Close, but we would rather be straight with you than sound clever. Every rate on this site is what we run that trip at — per head, on the minimum group stated, two sharing a room. It moves with season, availability and what the hotels and airlines do, so the figure that actually binds is the written quote a planner sends for your dates. If it has moved, we tell you why.
Can I travel solo? Will I get put in a group?
Solo works, and no — we will not quietly attach you to somebody else's coach party. Every trip here runs for your group alone. The one thing to know is that published rates assume two sharing a room, so a single room costs more; tell us it is just you and we will quote it properly rather than spring it on you later.
Does the rate cover flights and visa?
No. Every rate on this site is a land package — stays, transfers and the sightseeing on the day-by-day plan. Airfare, visa and travel insurance sit outside it, and a planner quotes those alongside so you see the two figures separately rather than one lump. The full written quote spells out exactly what each trip carries.
How soon will someone get back to me?
One working day, on whichever channel you used — mail, phone or WhatsApp. If a trip needs a permit or a seasonal check, we say so in the first reply rather than leave you waiting on it.
How do payments work?
Nothing on this site takes a payment. Once the plan is right, a planner sends a written confirmation setting out the deposit, the payment stages and the dates they fall on. Those differ from trip to trip, because they follow the hotels, operators and permit authorities involved — and you see all of it before you commit to anything.
And if I need to cancel or move my dates?
That depends on the specific hotels, flights and operators in your plan — a refundable boutique stay and a non-refundable early-bird fare behave very differently. So the applicable cancellation and date-change terms come to you in writing alongside your final quote, before you commit to anything.
